Indignant Behaviour Of xxx Bookstore Staff

I was at the Subang Parade branch of xxx Bookstore with the family yesterday to kill time while waiting for lunchtime hunger to set in. Carbo Kid knew where the children's book section was as it wasn't our first time there. After buying my Sunday papers, I joined him on the floor where he was engrossed with the jigsaw puzzle-book. While he was fixing the puzzle and I was reading the sports section, one of the store assistant roughly took the puzzle pieces from Carbo Kid (who was too stunned to respond) like he wasn't there and proceeded to walk off. I was watching the entire proceeding and I couldn't take it anymore and I let him have a piece of my mind. Unfortunately there was only one parent around us else I'd have made a bigger scene. I told the assistant that he was behaving worst than a kid by simply snatching off the things and to my increasing anger, he had the cheek to tell me off that I should have stopped Carbo Kid from playing with the puzzle/book! I was holding back my temper and I replied with some simmering menace that they puzzle/book was already opened on the floor when Carbo Kid arrived and that if they didn't want anyone to browse, they might was well wrap up all their books. Not satisfied, I lodged a complaint with the Supervisor on duty before we left the store.

 

I can safely say that yesterday's the last time you'll find me at that branch which is unfortunate because xxx has always been very kids friendly. Their children section are always crowded and the kids are always seen on the floor reading. You won't find another bookstore that allows such level of "abuse" to their books. But this single branch has somewhat tarnished my experience with them and considering the amount of money I spend on books each year, they have lost a customer.